playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 5329737624
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after a sufficient amount of time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, submit your updated KYC details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the newly updated app without any problems. Once updated, you can start playing the app as usual.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for earnings from gaming, not for bonus rewards. This means you can only withdraw the money you have earned through gameplay, not as a bonus.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to complete in 30 minutes to 3 hours. However, delays can occur with payments, resulting in a wait time of up to 24 hours. This delay may be an exception to the generally efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
Any winnings earned from a bonus can only be used within your gaming account and cannot be withdrawn. You can withdraw the money you win from playing games, but not the bonus amount itself. The bonus funds are for gaming purposes only, not for cash withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
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